1. Introduction
    Welcome to the InvestorFlow.com website ("Site") and, if applicable, choosing to use our service or Software ("Service" or "Software") some of which is available on third party websites or services ("Third Party Online Service"). At InvestorFlow ("InvestorFlow"), we try to make our Privacy Policy easy to understand so that you are informed as to how we use your information. This Privacy Policy, like our Terms of Service and Acceptable Use Policy, is an integral part of using our Service; therefore you must completely agree to our Privacy Policy in order to use our Site or Service. You must be over the age of 18 to use our Site or Service.
  2. Information Collected
    Personally Identifiable Information Submitted by You
    You will not be required to provide us any information when you visit our Site. However, in order to access our Site or to use our Software or Service, you will be required to provide your name, email, address, and telephone number. Please be aware that we may also collect your credit card information for payment. The credit card information collected will be processed and stored by our third party payment processors.

    Non-Identifying Information
    Whenever you use our Site or Service, we may collect non-identifying information from you, such as your IP address, interactions with the Site and Service, query information, location, referring URL, browser, operating system, cookie information, usage, data transferred, and Internet Service Provider. Additionally, we may collect information regarding your usage and interaction with our Site. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party such as your wireless provider, this information alone cannot usually be used to identify you.
  3. Information Collected By our Software
    Aside from the personal and non-personal information listed above, our Software will also collect general usage data from you and will also collect data in regards to your user experience.
  4. Use of Your Information
    We will never sell any personally identifiable information to third parties without your consent. However, you agree that we may use your information:
    • To enhance or improve our users' experiences.
    • To provide our Service to you.
    • To understand how you use our Site, Service, and Software.
    • To contact you and to respond to inquiries.
    • To send you newsletters and process transactions.
    Additionally, we may give your information to law enforcement if we are compelled to by a court order, if there has been a violation of any United States Federal, state or local laws or if a violation of the Terms of Service or Privacy Policy has occurred.
  5. Accessing, Editing, and Removing Your Information
    If you have any questions or wish to review, change, or access any of your information collected by us – do so by emailing [email protected]. once you submit any information to us, you will be unable to opt out of our data collection practices. if you have any questions or wish for your information to be removed please contact us by submitting your request to [email protected]. Please be aware that removal of your information may cause your account to become inaccessible. Also you agree that we may keep inaccessible copies of your information in our internal systems after removal for legal and internal purposes for a commercially reasonable period of time.
  6. Cookies and Tracking
    We use cookies to remember your preferences, for this reason, you must have cookies enabled in your browser to use our Site and Services. Additionally, some or all of our cookies may be accessible by third parties.
  7. Third Party Access to Your Information
    Although you are entering into an Agreement with InvestorFlow to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others such as Google Analytics. Throughout the course of our provision of our Services to you, we may delegate our authority to collect, access, use, and disseminate your information. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website, Services, Software or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

    Without limiting the generality of the foregoing, you authorize us to use third party services for the purposes of information collection, providing Service and Software to you, and web analytics. Below is a non-exclusive list of third parties we may use:
    • Google Analytics or its affiliates
    • Rackspace or its affiliates
    • QuickBase® from Intuit® or its affiliates
    • Amazon Web Services, Inc. or its affiliates
  8. Law Enforcement
    You agree that we may disclose your information to authorities if compelled to by a court order. Additionally, you agree that we may disclose your information if we reasonably believe that you have violated US law or the terms of our Terms of Service or Privacy Policy or if we believe that a third party is at risk of bodily harm. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, such as instances where we believe Your Content (as defined in the Terms of Service) violate any law of the United States or any other country having jurisdiction over us, our Site, Services, or our Terms of Service. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state or national authorities, as required.
  9. Commercial and Non-Commercial Communications
    If you decide to provide us with your contact information, you waive all rights to file complaints concerning unsolicited emails or texts from us, since you previously agreed to such communication. However, you may unsubscribe from certain communications by notifying InvestorFlow that you no longer wish to receive these solicitations. Once notified, we will endeavour to remove you from our database. If you wish to opt out of certain communications, please contact us by using our Contact Us form, or sending an email to [email protected].
  10. Third Parties
    InvestorFlow may post links to third party websites on our Site or Service, which may include information that we have no control over. When accessing a third party site through our Site or Service, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

    Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. InvestorFlow bears no responsibility for the information collected or used by any advertiser or third party website. You must review their Terms of Service and Privacy to understand how their information collection practices work.

    The Software store at QuickBase.com or any other location, that you download our Software from may collect additional personal information. Please read and understand that third parties' Privacy Policy and Terms of Services before downloading our Software.
  11. Security Measures
    We take reasonable attempts to protect your information. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information through our Site or Service or Software. For this reason, we recommend that you use anti-virus software, long and complex passwords that are not used on other sites, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
  12. Age Compliance
    We intend to fully comply with US laws respecting children's privacy. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 and using our Site or Service, please stop immediately and do not submit any information to us.
  13. International Transfer
    Your information may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We may transfer personal information to the US or elsewhere and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
  14. Your California Privacy Rights
    InvestorFlow permits residents of the State of California to use its Service, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. Although we do not sell your information to third parties without permission, you must presume that we collect electronic information from all visitors. You may contact us with any questions.
  15. California Consumer Privacy Act (CCPA)
    The CCPA provides California consumers with specific rights regarding their personal information, including the right to access and the right to deletion. The information below explains your CCPA rights and how to exercise those rights with InvestorFlow. We may require additional information to verify your identity and will contact you further if this is required.

    Right to Access
    California consumers have the right to request that InvestorFlow disclose certain information to you about our collection and use of your personal information over the past 12 months. You may also request a copy of the personal information we have collected on you over the past 12 months. You may only make a right to access request twice within a 12 month period.

    Right to Deletion
    California consumers also have the right to request that Investorflow delete their personal information, subject to certain exceptions. Once we receive and confirm your verifiable request, and if a valid exemption does not apply, we will delete your personal information from our records and direct our service providers to do the same.

    If you are a California resident and would like to submit a verifiable request to access or delete your data, please complete all required information in the web form below and click “Submit.” We will respond confirming receipt of your request within 10 days of submission and to verify your identity. We strive to provide a response regarding action taken on your request (either honoring or denying your request) within 45 days of receipt. If we require an extension of an additional 45 days to complete the request based on its complexity, we will inform you of the reasons for the extension.

  16. GDPR Privacy Notice
    1. For the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the "GDPR"))
      1. The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.
      2. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.
    2. Ownership
      1. We are the owners of the website www.investorflow.com
    3. Collecting personal information
      The following types of personal information may be collected, stored, and used:
      1. information about your computer including your IP address, geographical location, browser type and version, and operating system;
      2. information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
      3. information, such as your email address, that you enter when you register with our website;
      4. information that you enter when you create a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details;
      5. information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
      6. information that you enter while using the services on our website;
      7. information that is generated while using our website, including when, how often, and under what circumstances you use it;
      8. information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
      9. information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
      10. information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
      11. any other personal information that you send to us.
      Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy
    4. Using your personal information
      Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
      1. administering our website and business;
      2. personalizing our website for you;
      3. enabling your use of the services available on our website;
      4. supplying services purchased through our website;
      5. sending statements, invoices, and payment reminders to you, and collecting payments from you;
      6. sending you non-marketing commercial communications;
      7. sending you email notifications that you have specifically requested;
      8. sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
      9. providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
      10. dealing with inquiries and complaints made by or about you relating to our website;
      11. keeping our website secure and prevent fraud;
      12. verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
      13. other uses.
      If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

      Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.

      We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
    5. Disclosing personal information
      We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:
      1. to the extent that we are required to do so by law;
      2. in connection with any ongoing or prospective legal proceedings;
      3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
      5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
      Except as provided in this policy, we will not provide your personal information to third parties.
    6. International data transfers
      1. Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
      2. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.
      3. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
      4. You expressly agree to the transfers of personal information described in this Section F.
    7. Retaining personal information
      1. This Section G sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
      2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
      3. Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) containing personal data:
        1. to the extent that we are required to do so by law;
        2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
        3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
    8. Security of your personal information
      1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
      2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
      3. All electronic financial transactions entered into through our website will be protected by encryption technology.
      4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
      5. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
    9. Amendments
      We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
    10. Your rights
      You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
      1. the supply of appropriate evidence of your identity
      We may withhold personal information that you request to the extent permitted by law.

      You may instruct us at any time not to process your personal information for marketing purposes.

      In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
    11. Third party websites
      Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
    12. Updating information
      Please let us know if the personal information that we hold about you needs to be corrected or updated.
    13. Cookies
      Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
      1. We use Google Analytics, Leadlander and Adwords on our website to recognize a computer when a user visits the website, to:
        1. track users as they navigate the website
        2. improve the website’s usability
        3. analyze the use of the website
        4. administer the website
        5. prevent fraud and improve the security of the website
        6. personalize the website for each user
        7. target advertisements which may be of particular interest to specific users
      2. Most browsers allow you to refuse to accept cookies—for example:
        1. in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”;
        2. in Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
        3. in Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.
        Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
      3. You can delete cookies already stored on your computer—for example:
        1. in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at https://support.microsoft.com/kb/278835 );
        2. in Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and
        3. in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”
      4. Deleting cookies will have a negative impact on the usability of many websites.
  17. Contact
    If you have any questions regarding your information or this Privacy Policy, please contact us at [email protected].
  18. Amendments
    Like our Terms of Service and Acceptable Use Policy, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update the date at the bottom of this Policy. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us at [email protected] of your refusal to agree.
  19. InvestorFlow Gmail Ext.
    "InvestorFlow Gmail Extension's "use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”


Last Modified: February 27, 2023

InvestorFlow is an investor and deal engagement platform that helps investment banks, alternative asset managers, fund administrators, and wealth managers create intelligent digital experiences and dramatically increase productivity and engagement. InvestorFlow is the only solution provider to integrate deal flow management, fundraising, reporting and investor services into one cloud-native platform. InvestorFlow serves over 150 clients including 25 of the top 50 alternative asset managers, with over $6 trillion of assets, 750 funds and 90,000 LPs on its combined platform. InvestorFlow is a privately held company based in Menlo Park, California.

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